Customer data
Customer data is a hot topic for marketers. Your customer data holds the key to marketing success. It will give your marketing strategy direction rooted in data, but for it to do that you need the tools to tap into your customer data insights.
Dotdigital’s powerful customer data analytics will help you turn insight into actions. We’re here to answer all your customer data questions, from diving into customer data platforms to single customer view.
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Customer data
The power of preference centers
Discover how preference centers can drastically improve your email marketing strategy by respecting customer data privacy, offering personalized experiences for maximum engagement, and conversion.
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Customer data
Dotdigital’s 2023 releases wrapped up: what’s landed this year
Explore Dotdigital's top 5 releases for 2023 including WinstonAI, unified data, SMS/MMS channels, enhanced UI/UX, and powerful integrations.
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Customer data
Apple iOS 17 link tracking protection: a marketer’s guide
Learn all about Apple's iOS 17 update, how its link tracking protection affects digital marketing, and tips to adapt strategies for a privacy-focused future.
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Customer data
Simple Dotdigital integration with WordPress
Explore Dotdigital's integration with WordPress. Learn how to get started with signup forms, data capture, surveys, and popovers.
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Customer data
What’s new: WinstonAI updates, SMS in seconds, and the new Dotdigital app
Read about all the new features launched this September
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Customer data
How to use data to tell a compelling brand story
Continue reading to discover how you can utilize customer data to create engaging stories and content for your customers.
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Customer data
How to leverage customer data and the single customer view
Discover the potential of customer data and unleash its power to elevate your marketing efforts with the single customer view.
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Cross-channel marketing
How to build a martech stack for improved marketing performance
Continue reading to discover the steps you can take to build a martech stack that will help you reach your marketing objectives.
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Customer data
What is eRFM?
Keeping your customers engaged is easier with our eRFM segmentation tool.
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Customer data
How marketers can use data to shift from acquisition to customer retention
Find out how you can improve customer retention by using customer data.
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Customer data
A quick guide to customer data tools
Read our quick guide to unlock tips on how to create customer experiences that convert.
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Cross-channel marketing
How to unify customer data for data-driven marketing
Data-driven marketing is no longer a theoretical and innovative approach, it should be a fundamental part of your marketing strategy.
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Customer data
How can you gauge customer interest?
Your customer engagement strategy can be boosted with contact scoring and eRFM.
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Customer data
A complete guide to customer data
It’s no secret that customer data is the key to targeted and data-driven marketing.
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Customer data
How retailers can effectively use customer data
Customer experience is paramount. So how do you create a seamless, personalized retail experience? The solution lies in your customer data.
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Customer data
Opt-out campaigns: more harm than good?
Opt-out campaigns around sensitive dates such as Mother’s Day are now incredibly popular, but are they doing more harm than good? We explore the next stage in opt-out marketing.
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Automation
What is a CXDP? Customer experience and data platform
CXDPs help marketers create customer experiences that convert. But how does the platform work?
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Customer data
What’s new: hyper-personalization and optimized data
Get ready to improve your customers' experiences with our latest release.
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Customer data
Zero-party and first-party data: everything you need to know
Zero-party and first-party data are both important things to consider in your marketing. We explore the difference, and look at where are they most useful. So, which party should you RSVP yes to?
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Customer data
What’s new in Dotdigital: improved analytics and insights
Discover the latest updates coming to the Dotdigital platform.
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Customer data
Navigate uncertainty with data you can rely on
Navigate uncertainty with data you can rely on With data flooding in left, right and center, marketers nowadays need the tools and knowledge to uncover high-impact opportunities. At the end...