Create stunning online guest experiences that exceed expectations
Inspire bookings with automation programs
Email and SMS are a match made in heaven. Understanding when and where to talk to customers is vital for driving bookings. Luckily, Dotdigital has the tools you need to craft personalized customer journeys across both channels, so you can ensure you're always using the right channel to drive customers into action. Our simple to use Program Builder ensures your cross-channel messages are timely and effective to deliver the perfect experience for your hospitality guests.
Inspire bookings with SMS marketing
As a standalone broadcast channel, the reach of SMS is unparalleled. But, as a part of your cross-channel marketing strategy, SMS is unstoppable. SMS seamlessly integrates with email, social media, and other channels. This allows you to target high-value guests with personalized messages across platforms. Combined with customer insights and segment analytics, you can easily identify guests who are most likely to book via SMS.
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A hospitality customer engagement platform built to scale
Dotdigital is built for global hospitality businesses focused on growth. Our platform supports messaging to 200+ countries and dozens of currencies, ensuring your hospitality business reaches a broader audience. Cross-account analytics, SSO support, and multi-language support are just some of the reasons customer-first hospitality businesses choose us.
Drag and drop your way to 5-star emails
Our intuitive email builder makes designing irresistible email marketing templates easy. Turn every email into a unique guest experience using dynamic content blocks. Simply drag, drop, and customize to build visually appealing emails that drive bookings and guest engagement.